Picot Privacy Policy
This Privacy Policy describes how Picot collects, uses, processes, shares, and protects information when you use the Picot app and related services.
1. Information we collect
Picot may collect information you choose to provide, including support messages, app feedback, crochet photos, pattern images, notes, project details, and other content you upload or enter.
We may also collect basic usage and diagnostic data, such as app version, device type, operating system, crash logs, performance data, and feature interactions.
2. How we use information
- Provide, operate, and improve Picot features
- Help interpret or work with crochet-related content you provide
- Respond to support requests and app feedback
- Debug crashes, improve reliability, and keep the app secure
- Comply with legal obligations and prevent abuse
3. Photos, patterns, and user content
You control what crochet content you submit. Avoid uploading sensitive personal information that is not needed to use Picot. We use submitted content to provide the app experience, support, troubleshooting, and service improvement.
We do not publicly display your photos, patterns, or project content without your consent.
4. Sharing information
We do not sell your personal information. We may share information with service providers that help us operate Picot, comply with legal requirements, protect rights and safety, complete a business transfer, or when you direct us to share it.
5. Purchases
If Picot offers paid features or subscriptions, purchases are handled through Apple. We do not receive or store your full payment card details.
6. Retention and security
We retain information only as long as reasonably needed to provide Picot, support users, improve reliability, resolve disputes, and comply with legal obligations. We use safeguards designed to protect information, but no method of transmission or storage is completely secure.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To make a request, contact us at support@12percent.app.
8. Children
Picot is not intended for children under 13, or the minimum age required in your jurisdiction. We do not knowingly collect personal information from children.
9. Changes and contact
We may update this Privacy Policy from time to time. Updates are effective when posted on this page. Questions can be sent to support@12percent.app.